Business Direct Review
Based on online research and 55 Business Direct reviews, Business Direct's overall score is 3.9 out of 5 stars. Business Direct's review score is based on Business Direct's customer ratings, its brand popularity, its price competitiveness, as well as the breadth and quality of features it offers to customers. The Business Direct review table below incorporates summarizes 55 Business Direct ratings on 5 features. You can also compare Business Direct against popular alternatives like eFax, Nextiva and PrankDial. Or you can view the top 50 brands in similar categories, such as business, office supply stores and office machinery stores.
Brand popularity
eCommerce rating
Payment options
Shipping & returns policies
Coupons & discounts
Customer-specific discounts
Financing options
Company values, ethics & policies
Customer service & brand
Privacy policy & data security
Loyalty, rewards & partnership programs
Seasonal sales & events
Business Direct Review: Business Direct Pros & Cons
Business Direct (businessdirect.bt.com) is a well-known office machinery store which competes against other office machinery stores like eFax, Nextiva, PrankDial, BT Business and MyFax. Based on our in-depth Business Direct review, when compared to its competitors, Business Direct is a mid-range performing brand within its category. Read the full Businessdirect.bt.com review below for more details.
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Knoji has 55 Business Direct reviews and ratings as of June 23, 2026. Knoji editors and the Knoji shopper community have reviewed Business Direct and compared it against 268 top office machinery brands, reviewing Business Direct based on product and store features. Knoji reviews and ranks Businessdirect.bt.com and other office machinery stores based on how many features each offers and based on a 5-star rating scale. Based on these factors and 55 Business Direct reviews, Business Direct earns an overall score of 3.9 out of 5.0 points. Business Direct offers 5 total features. Business Direct's review score also factors in its popularity, which is in the mid-range compared to competing .
